Managed Service Provider (MSP)

Managed service provider (MSP) services includes network, application
infrastructure and security, via ongoing and HR support

Cost & Time-Saving Managed Service Provider (MSP) In Bangladesh

We as a managed service provider (MSP) manage a customer’s IT infrastructure. Our managed service provider will collaborate with your company to deliver the network support you require. As a top Managed Service Provider (MSP) in Bangladesh, Eicra ensures that all systems throughout an organization are running smoothly with little or no downtime. Our Managed Services Engagement Framework is based on our Master Managed Services program’s ITIL Framework, which includes a variety of services.

We can reduce costs. The monthly cost for company owners will be predictable thanks to our one-time setup fee and flat rate pricing. The cost of hiring internal workers and purchasing the tools, equipment, and other resources needed to carry out. We will have the experience, skill, and understanding in the services we provide, allowing for higher accuracy and fewer risks.

Operational services

Your activities will run smoothly at all times. With a presence in 20 countries and partners/MSPs, we can assist you with Helpdesk, Event Management (Monitoring), End to End Management- Incident, Problem, and Change, Global Maintenance, and On-site support services (Service Franchise).

Transition Services

Do not let transitions affect your business. Our services, which include Project management / Transition planning, Test and release services (Application, Network, Data Center, Facilities, Security, and so on), Application development services, and Deployment Services are all tailored to your needs.

Our Managed Service Provider (MSP) Offer 6 Special Services Affordably

1. Managed Security Services

This is a service covers all aspects of remote security infrastructure. It covers everything to anti-malware solutions, and it keeps them all up to date in real time.

2. Managed Print Services

A managed IT services provider will remotely assist with data and file infrastructure using this form of managed service. It's frequently the best option for businesses.

3. Managed Support Services

We Managed service providers frequently use this option. It usually covers all IT support services, from troubleshooting to dealing with complex difficulties.

4. Managed Cloud Services

Cloud infrastructure management is one of the more in-depth classifications of services, encompassing computing, storage, networking.

5. Managed Communication

VoIP (voice over internet protocol), data, video, messaging software, and communication infrastructure are all provided by this service.

6. Data Analytics Services

Data analytics will be desired by businesses searching for monitoring. This solution includes business intelligence for identifying trends.

Our Managed Service Provider (MSP) Team Helps To Set Your Company Apart From Others

We are a leading global Managed Service Provider (MSP) that offers dependable and cost-effective IT infrastructure management services. We provide Remote Server Monitoring and Management, Helpdesk Services, Remote Desktop Support, IT Infrastructure Monitoring, and more.

We Provide The Top Quality Managed Service

The more quickly you can do your task, the better. Every company has its own set of resources and requirements. A reputable service will frequently provide price options that are flexible.

Working with any sort of information, we must have sound security protocols and reactions in place to prevent data loss. There’s always the possibility of downtime. You must ensure that your data is secure in the case of a disaster if you have downtime.

As a top managed services company in Bangladesh, we ensure that all systems throughout an organization are running smoothly. Our Managed Services is based on our Master Managed Services program.

We as MSPs can provide a wide range of services, including cybersecurity, backup recovery and more. A company lacks the financial resources to hire and operate its own in-house IT team. They may prefer the expertise and advantages that outsourcing may offer.

We Provide Cloud-Based Managed Services


By Traditional Managed Service Provider (MSP) models are losing ground to cloud-based services. The number of tech businesses using cloud models is increasing, demanding more support.


Remote IT troubleshooting, network development, cybersecurity, and data monitoring are all available through this services. Proactively improving their framework, businesses may update their people.

Cloud Managed Service Provider for Cloud Transformation to Ensure Security&Compliance

A Managed Service Provider (MSP) may monitor your network for you and keep an eye out for any possible security threats or problems, such the need for extra memory. It’s more reliable to have an external team to monitor your network and servers. This successful approach, MSP teams are much more responsive.

If your servers fall down, get them back up and running as quickly as you can. MSPs may charge a fixed cost for 24/7 service as a component in their tiered pricing packages.

What Makes Us Different MSP?

1. Cost Effectiveness

Hiring a third party to handle your day-to-day IT needs to deal with a managed services provider. Working with an MSP provider is typically the greatest option for developing organizations whose demands are rapidly emerging and changing.

2. Visibility

We take over the management of your network, they can track it against specific criteria. If the network’s performance begins to deteriorate, the MSP is alerted right away.

3. Scalability

As a managed service provider, we will be able to keep track of your network as it grows. A managed services provider should be able to monitor and maintain your IT infrastructure at both locations if you open a second business site.

FAQs for Managed Service Provider (MSP) In Bangladesh

How does Eicra's Managed Services work?

By selecting a managed service provider, you can maintain total management control and accountability over the IT activities you’re outsourcing, leaving you in command. You have complete control over which services you want managed externally and which you want to continue working on in-house.

What is your response time?

Customers can contact our Help Desk at any time, day or night, and speak with a live technician. The length of time it takes to respond to specific concerns is determined by the severity of the problem the client is experiencing. Our goal is to meet your business’s demands by increasing uptime and resolving issues as quickly as possible.

Can we get a tour of your corporate office?

Yes, Of course! Prospective clients are welcome to visit us on site to observe our team in action. You can contact us by filling out the form to the right or calling us. We’d be happy to answer any queries you might have.

What areas does Eicra service?

Telecommunications firms, manufacturers, oil and gas companies, insurance organizations, and retail establishments are among the industries that Eicra provides Managed Services to. The majority of our managed IT clients are in the Houston region, we have managed IT clients all over the country.

Why our services are effective than others?

Eicra was one of the first users of Managed IT Services in Bangladesh’s IT industry. A complete approach to Managed IT and have a track record of providing high-quality IT support services, thanks to our extensive technical experience. We value 100 percent client satisfaction and use it to measure our progress.

Do you have a service definition?

Yes, companies interested in cooperating with us can get a copy of our service definition. As part of their onboarding, every client receives a service definition.

Access World-Class Managed Services Provider (MSP) affordably 

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