With technology-based Business Process Outsourcing solutions, Eicra, as a worldwide IT and ITES solutions provider, helps clients to outperform. Eicra customizes these solutions to match clients’ specific business demands. Our 15 years of BPO experience in a variety of industries has enabled us to provide a wide range of information technology-enabled services to ITES verticals. We have a brilliant collection of competent resources with demonstrated expertise in providing financial, technical, remote server monitoring, and logistics support to any IT firm.
We provide appropriate business-aligned IT strategies based on the individual demands of clients using modern tools and lean methodology. We have excelled at delivering quality at every level of performance, whether it’s increasing productivity through operational operations or providing customer satisfaction through high-tech assistance. Our technical support team functions as an extension of your internal team, assisting you with the IT help desk, Level 1 and Level 2 services, troubleshooting, and problem resolution. We also assist you with mitigating a variety of financial process-related tasks, allowing you to simplify your organization more effectively.
IT enabled Services (ITES), also known as web-enabled services, remote services, or teleworking, refers to the complete range of operations that use information technology to improve an organization’s efficiency. These services offer a diverse range of career opportunities, including call center work, medical transcription, medical billing and coding, back office operations, revenue claims processing, legal databases, content development, payrolls, logistics management, GIS (Geographical Information System), HR services, and web services, among others.
Our Bookkeeping Services are aimed at lowering our clients' finance and accounting costs by assisting them with management, accounting, and tax preparation.
Our Finance & Accounting Services practice is made up of a dedicated team that provides accounting and financial reporting advice and support.
We are a well-known vendor management service provider that provides a comprehensive range of services including procurement, tax protection, cost-effective.
Our staff of accounts receivable payable for staying on top of things and not letting anything fall through the cracks, ensuring that all payments are paid on time.
With over many years of knowledge in serving the call center industry universe over, we know what it takes to make inbound call services.
Our extensive outbound knowledge and strong outbound staff can ensure that you get the most out of your business while maintaining the highest level of service quality.
We bring situation of the art video monitoring to interior monitoring stations while generally reducing the risks associated with modern technology expansion.
We specialize in the creation and implementation of cell-based assays for high throughput screening, with years of experience.
Yes. Eicra takes a proactive approach to IT asset management, including managing the life cycle of hardware and ensuring that all software is licensed and patched.
Yes, Eicra offers service 24 hours a day, 7 days a week, 365 days a year.
Because business technology is widespread across industrial verticals, Eicra supports a wide range of industries. We also have specialist expertise of the demands of businesses with specific compliance standards, such as dental, medical, legal, and accounting, as well as specialised support systems built to serve the oil and gas and transportation industries, making us an especially strong partner.
Any company can benefit from Eicra’s Managed Services, but we’re especially well-suited to small and medium firms who can’t afford to hire a full-time IT staff or hire a CIO. Our services will benefit any company that wants to improve their security, establish robust business continuity plans, and work with a dedicated partner and virtual CIO.