ITES

Learn about our history and work

Affordable ITES Services For Business Continuity Solutions

With technology-based Business Process Outsourcing solutions, Eicra, as a worldwide IT and ITES solutions provider, helps clients to outperform. Eicra customizes these solutions to match clients’ specific business demands. Our 15 years of BPO experience in a variety of industries has enabled us to provide a wide range of information technology-enabled services to ITES verticals. We have a brilliant collection of competent resources with demonstrated expertise in providing financial, technical, remote server monitoring, and logistics support to any IT firm.

Data Processing Services

We provide end-to-end data services to help you run your business more efficiently with reliable data.

Data Collection Services

We provide general, marketing, instructional, and technical online research services to researchers all around the world.

HTML & XML Conversion

Our HTML and XML conversion services are designed to help organizations improve or enhance their document management.

Prepress Services

We specialize in a wide range of composition outputs, such as books, journals, reference works, magazines, directories, and catalogs.

Business Process Support

We deliver BPO solutions that are innovative, efficient, and scalable, as well as better ways to manage crucial, non-core business operations like finance and accounting.

Image Editing Services

At Eicra, we collaborate with photographers, architects, magazines, real estate businesses, and e-Commerce websites to ensure that their clicks are flawless.

End-to-end ITES Services

For end-to-end operational, IT help desk, finance process, IT security, and risk management services, you can rely on us.

Increase Productivity

When you outsource your company to Suma Soft, you shift your costs from operations to innovation, gain agility, and minimize risk for smooth production.

We provide appropriate business-aligned IT strategies based on the individual demands of clients using modern tools and lean methodology. We have excelled at delivering quality at every level of performance, whether it’s increasing productivity through operational operations or providing customer satisfaction through high-tech assistance. Our technical support team functions as an extension of your internal team, assisting you with the IT help desk, Level 1 and Level 2 services, troubleshooting, and problem resolution. We also assist you with mitigating a variety of financial process-related tasks, allowing you to simplify your organization more effectively.

 

IT enabled Services (ITES), also known as web-enabled services, remote services, or teleworking, refers to the complete range of operations that use information technology to improve an organization’s efficiency. These services offer a diverse range of career opportunities, including call center work, medical transcription, medical billing and coding, back office operations, revenue claims processing, legal databases, content development, payrolls, logistics management, GIS (Geographical Information System), HR services, and web services, among others.

We Provide 12 Successful Services To Boost Your Business

We provide the following services to the ITES Industry

FAQ for ITES Services

Does Eicra help manage my IT assets including hardware and software?

Yes. Eicra takes a proactive approach to IT asset management, including managing the life cycle of hardware and ensuring that all software is licensed and patched.

Does Eicra provide afterhours emergency support?

Yes, Eicra offers service 24 hours a day, 7 days a week, 365 days a year.

What industries do you serve?

Because business technology is widespread across industrial verticals, Eicra supports a wide range of industries. We also have specialist expertise of the demands of businesses with specific compliance standards, such as dental, medical, legal, and accounting, as well as specialised support systems built to serve the oil and gas and transportation industries, making us an especially strong partner.

What size business is a good fit for Eicra?

Any company can benefit from Eicra’s Managed Services, but we’re especially well-suited to small and medium firms who can’t afford to hire a full-time IT staff or hire a CIO. Our services will benefit any company that wants to improve their security, establish robust business continuity plans, and work with a dedicated partner and virtual CIO.

ITES services are one of the best decisions you can make when growing.

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