In today’s fast-paced business environment, managing every aspect internally can be challenging. That’s where Eicra comes in. As a global provider of IT and ITES solutions, Eicra has been empowering businesses across diverse industries for over 15 years. We specialize in streamlining operations and enhancing efficiency through tailored ITES solutions.
But how exactly do we achieve this? At Eicra, we take a comprehensive approach to IT-enabled services (ITES). We go beyond simply providing technology; we become a trusted extension of your team, working collaboratively to understand your unique business challenges and goals.”
Optimize Your Finances Today with Professional Bookkeeping Services! Our team of experienced professionals will assess your current infrastructure, identify areas for improvement, and develop a customized ITES solution that seamlessly integrates with your existing workflows. This ensures you get the most out of our services, maximizing efficiency and enabling your business to thrive in today’s competitive landscapes.
Experience optimized workflows with our ITES solutions, designed to increase operational efficiency, reduce costs, and improve overall business performance.
Easily scale your operations with flexible ITES services that grow with your business, ensuring you’re always equipped to meet increasing demands.
Deliver superior customer service with ITES solutions that enhance responsiveness, streamline interactions, and create seamless experiences for your clients.
We offer 24/7 call center operations, email support, and live chat services to ensure exceptional customer experiences and satisfaction. Our dedicated team is here to assist your customers promptly and efficiently.
Our back-office operations streamline data entry, document management, and payroll processing, optimizing administrative efficiency and reducing operational costs. Let us handle your back-office tasks so you can focus on your core business.
We provide comprehensive financial analysis, accounts payable and receivable management, and tax preparation services. Our expertise supports informed decision-making and ensures regulatory compliance.
Specializing in recruitment process outsourcing (RPO), employee benefits administration, and training programs, we help you build and retain a skilled workforce. Our HR services are designed to enhance your employee management processes.
Our knowledge process outsourcing services deliver market research, legal process outsourcing (LPO), and business analysis to drive strategic insights and operational efficiency. Rely on our expertise to gain a competitive edge.
We ensure seamless operations with remote IT support, network management, and cybersecurity solutions. Our team safeguards your IT infrastructure, allowing you to focus on your business without worrying about technical issues.
Our content management services include content creation, digital content workflows, and data digitization. We enhance content quality and delivery across multiple channels, tailored to meet your specific needs.
We specialize in medical billing, data management, and telemedicine support, optimizing cycle management and improving patient care. Trust our solutions to navigate the complexities of the healthcare industry.
Our supply chain management services enhance inventory management, order processing, and logistics. We streamline your supply chain operations to ensure timely deliveries and reduce costs.
We automate tasks, improve collaboration, and provide data insights to optimize your operations, freeing up your valuable team to focus on strategic initiatives and driving innovation.
Our services are scalable, eliminate the need for a large in-house IT team, and offer access to expertise without the burden of recruitment, allowing you to invest your resources in core business growth.
We safeguard your data with advanced threat protection, ensure business continuity with disaster recovery plans, and offer 24/7 support for peace of mind, keeping your operations running smoothly and securely.
We become your trusted IT partner, allowing you to concentrate on your core competencies and strategic goals, achieve faster time to market by streamlining technology implementation
In today’s digital age, efficiency and focus are paramount. At Eicra, we understand that managing every aspect of your business internally can be a strain. That’s why we offer a comprehensive suite of customized IT Enabled Services (ITES) designed to streamline your operations and empower your team.
We don’t offer a one-size-fits-all solution. We take the time to understand your unique needs and challenges, then craft an ITES package that seamlessly integrates into your existing workflow.
The benefits of our customized ITES solutions are numerous:
Increased Efficiency & Productivity: By outsourcing non-core functions, you free up your team to focus on core competencies and strategic initiatives.
Cost Savings: Our ITES solutions offer a cost-effective way to access specialized skills and resources without the need for additional in-house staff.
Improved Scalability: Easily scale your ITES package up or down as your business needs to evolve.
Enhanced Focus: Free from mundane tasks, your team can channel their energy into driving innovation and growth.
We boast a team of highly skilled and experienced professionals with a proven track record of success in a wide range of ITES and IT enablement services.
We embrace the latest advancements in IT and leverage them to deliver innovative, effective, efficient business solutions globally, tailored to your needs.
We have a long history of delivering successful ITES and IT enablement solutions to businesses of all sizes. Read our case studies to see how we've helped others achieve their goals.
ITES stands for Information Technology Enabled Services. These are services that utilize information technology to improve and streamline business processes. ITES services encompass a broad range of activities and are often outsourced by companies to enhance efficiency and reduce costs.
Yes. Eicra takes a proactive approach to IT asset management, including managing the life cycle of hardware and ensuring that all software is licensed and patched.
Yes, Eicra offers service 24 hours a day, 7 days a week, 365 days a year.
Because business technology is widespread across industrial verticals, Eicra supports a wide range of industries. We also have specialist expertise of the demands of businesses with specific compliance standards, such as dental, medical, legal, and accounting, as well as specialised support systems built to serve the oil and gas and transportation industries, making us an especially strong partner.
Any company can benefit from Eicra’s Managed Services, but we’re especially well-suited to small and medium firms who can’t afford to hire a full-time IT staff or hire a CIO. Our services will benefit any company that wants to improve their security, establish robust business continuity plans, and work with a dedicated partner and virtual CIO.