Managed Services Provider (MSP)
A Managed Services Provider (MSP) in Bangladesh acts as your outsourced IT partner, managing and maintaining your technology systems on an ongoing basis. Instead of handling IT issues internally, businesses rely on MSPs to manage infrastructure, security, monitoring, and support, ensuring stable operations and reduced downtime. At Eicra BD, we provide structured IT management solutions that help you maintain performance, improve security, and focus on core business growth.
Why Choose Our Managed IT Services in Dhaka
✔ Easily expand your systems as your business grows
✔ Plan your IT budget with clear and consistent pricing
✔ Protect your systems and data from evolving security risks
✔ We monitor your systems continuously to prevent downtime
✔ Get timely technical assistance for day-to-day IT challenges
Managed Services Provider (MSP) Pricing Plans
Choose flexible and cost-effective MSP pricing plans designed to manage and optimize your IT infrastructure. Our solutions include proactive monitoring, security, and expert support to keep your business running efficiently and securely.
Basic Plan: BDT. 25,999 /=
- 9 AM – 6 PM Remote Helpdesk (Sun-Thu)
- Basic Network & Device Monitoring
- Standard Antivirus & Malware Protection
- Automated OS Patch Management
- Next-Business-Day Response SLA
- Metrics & KPIs Defining
Standard Plan: BDT. 45,999 /=
- 24/7 Proactive System Monitoring
- Priority Remote & Helpdesk Support
- Advanced Endpoint Security (EDR)
- Automated Daily Cloud Data Backups
- 4-Hour Priority Response SLA
- Up to 2 On-Site Support Visits/Month
Premium Plan: BDT. 65,999 /=
- 24/7 Unlimited Remote & On-Site Support
- Enterprise-Grade Cybersecurity Suite
- Complete Disaster Recovery Solutions
- Dedicated IT Account Manager (vCIO)
- 1-Hour Emergency Response SLA
- 3rd-Party IT Vendor Management
We Manage Your IT in 4 Simple Steps
Check & Plan
- Review your systems and IT setup
- Find issues and security risks
- Create a simple IT support plan
Setup & Connect
- Set up monitoring and security tools
- Connect systems smoothly
- Start without disruption
Monitor & Fix
- Monitor your systems 24/7
- Fix issues before downtime happens
- Keep systems updated and secure
Support & Improve
- Provide daily IT support
- Share simple performance reports
- Improve systems as you grow
Frequently Asked Questions (FAQs)
What exactly does your Managed Services Provider (MSP) solution cover for me?
Our Managed Services Provider (MSP) solutions deliver proactive monitoring, maintenance, and comprehensive IT support. This structured approach ensures optimal security and performance for your systems. Ultimately, it allows you to focus on uninterrupted business growth.
Do I need technical skills to transition to your managed IT services?
No, you do not need technical skills to transition your operations to our team. We handle the proactive monitoring and complex maintenance entirely behind the scenes. This ensures your security and performance without burdening your staff.
How long does the entire transition process take for my company's IT systems?
The exact onboarding timeline required to implement our IT support services provider solutions is not specified online. We deploy proactive monitoring and maintenance to ensure your security. Your business will experience improved performance and uninterrupted growth.
How quickly do you respond when my network experiences a complete, unexpected downtime?
Specific emergency response times and intervention speeds are not detailed on our platform. We utilize proactive monitoring to identify issues before they impact your security. This consistent support ensures your business achieves uninterrupted growth.
What happens to my private business data if we terminate our partnership?
Our exact protocols regarding data ownership and handover processes upon contract termination are not published. We provide reliable proactive monitoring and support tailored to your business needs. We ensure your performance and security remain protected.