Managed Services Provider (MSP)
A Managed Services Provider (MSP) in Bangladesh is an outsourced IT partner that proactively manages a company’s technology infrastructure. Eicra assumes complete responsibility for daily network monitoring, cybersecurity maintenance, and technical support, allowing local businesses to maintain 99.9% uptime and focus exclusively on driving continuous growth.
Why choose our managed IT services in Dhaka?
- Eliminates costly downtime through 24/7 proactive network monitoring protocols
- Provides immediate remote helpdesk support during Bangladesh business hours
- Secures sensitive corporate data against emerging regional cyber threats
- Delivers predictable monthly IT budgeting with absolutely no hidden costs
- Scales effortlessly as your local enterprise expands across new locations
Managed Services Provider (MSP) Pricing Plans
Choose flexible and cost-effective MSP pricing plans designed to manage and optimize your IT infrastructure. Our solutions include proactive monitoring, security, and expert support to keep your business running efficiently and securely.
Basic Plan: BDT. 25,999 /=
- 9 AM – 6 PM Remote Helpdesk (Sun-Thu)
- Basic Network & Device Monitoring
- Standard Antivirus & Malware Protection
- Automated OS Patch Management
- Next-Business-Day Response SLA
- Metrics & KPIs Defining
Standard Plan: BDT. 45,999 /=
- 24/7 Proactive System Monitoring
- Priority Remote & Helpdesk Support
- Advanced Endpoint Security (EDR)
- Automated Daily Cloud Data Backups
- 4-Hour Priority Response SLA
- Up to 2 On-Site Support Visits/Month
Premium Plan: BDT. 65,999 /=
- 24/7 Unlimited Remote & On-Site Support
- Enterprise-Grade Cybersecurity Suite
- Complete Disaster Recovery Solutions
- Dedicated IT Account Manager (vCIO)
- 1-Hour Emergency Response SLA
- 3rd-Party IT Vendor Management
How Our Managed IT Services (MSP) Work in 4 Simple Steps?
IT Assessment & Discovery
- Evaluate your current IT infrastructure, security posture, and network health.
- Identify operational bottlenecks, vulnerabilities, and compliance gaps.
- Define your specific business goals, target response times, and IT budget.
Strategy & Seamless Onboarding
- Design a customized IT roadmap and transparent Managed Services plan.
- Deploy our proactive monitoring tools and enterprise-grade security software.
- Transition your systems securely with zero disruption to your daily operations.
24/7 Monitoring & Maintenance
- Provide continuous network oversight to detect and fix issues before downtime occurs.
- Perform automated patch management, secure data backups, and routine maintenance.
- Actively defend your sensitive business data against emerging cybersecurity threats.
Ongoing Support & Optimization
- Deliver rapid, reliable helpdesk support for your team’s day-to-day IT needs.
- Conduct regular IT health reviews and provide transparent performance reports.
- Recommend strategic technology upgrades to ensure continuous, future-proof growth.
Frequently Asked Questions (FAQs)
What exactly does your Managed Services Provider (MSP) solution cover for me?
Our Managed Services Provider (MSP) solutions deliver proactive monitoring, maintenance, and comprehensive IT support. This structured approach ensures optimal security and performance for your systems. Ultimately, it allows you to focus on uninterrupted business growth.
Do I need technical skills to transition to your managed IT services?
No, you do not need technical skills to transition your operations to our team. We handle the proactive monitoring and complex maintenance entirely behind the scenes. This ensures your security and performance without burdening your staff.
How long does the entire transition process take for my company's IT systems?
The exact onboarding timeline required to implement our IT support services provider solutions is not specified online. We deploy proactive monitoring and maintenance to ensure your security. Your business will experience improved performance and uninterrupted growth.
How quickly do you respond when my network experiences a complete, unexpected downtime?
Specific emergency response times and intervention speeds are not detailed on our platform. We utilize proactive monitoring to identify issues before they impact your security. This consistent support ensures your business achieves uninterrupted growth.
What happens to my private business data if we terminate our partnership?
Our exact protocols regarding data ownership and handover processes upon contract termination are not published. We provide reliable proactive monitoring and support tailored to your business needs. We ensure your performance and security remain protected.