Business Process Outsourcing
Eicra BD delivers reliable business process outsourcing solutions for companies that want to reduce operational pressure, improve productivity, and build scalable support systems. Our experienced BPO professionals manage customer support, administrative operations, data processing, and back-office tasks with accuracy, efficiency, and strong business confidentiality.
Why Businesses Choose Our BPO Solutions in Bangladesh
- Dedicated customer support and back-office assistance
- Secure data handling and professional reporting processes
- Flexible outsourcing solutions tailored to business requirements
- Affordable outsourcing support for global and local businesses
- Skilled professionals with strong communication and operational expertise
- Scalable support for startups, SMEs, ecommerce brands, and enterprises
Our Complete Pricing Plans for Business Process Outsourcing Services
Explore flexible and cost-effective BPO pricing plans designed to streamline your business operations. Our solutions cover back-office support, customer service, and process management to improve efficiency, reduce costs, and support scalable growth.
Basic Plan: BDT. 35,999 /=
- Email and chat support for limited hours
- Basic data entry and administrative tasks
- Weekly progress reporting and updates
- Standard response handling for customer queries
- Entry-level back-office support services
Standard Plan: BDT. 55,999 /=
- Dedicated daily support for multiple hours
- Data processing and CRM management support
- Back-office operational assistance
- Priority response handling system
- Daily reporting and performance tracking
Premium Plan: BDT. 75,999 /=
- Full-time dedicated outsourcing team
- 24/7 customer support across multiple channels
- Advanced data management and reporting systems
- Complete CRM and administrative support
- Dedicated account manager for coordination
Our Structured Process for Business Process Outsourcing Delivery
Requirement analysis
- Understand business needs clearly
- Identify required support services
- Define goals and expectations
System setup
- Set up communication channels
- Configure tools and access systems
- Assign trained support staff
Service execution
- Handle daily operational tasks
- Provide customer support
- Maintain workflow consistency
Monitoring
- Track performance regularly
- Collect client feedback
- Optimize processes for better results
Frequently Asked Questions (FAQs)
What specific business operations can I outsource to your team?
You can outsource various back-office tasks, customer support functions, and operational processes to our team. We provide reliable BPO solutions tailored precisely to your specific business needs to streamline your operations. This allows your internal staff to focus on core competencies and drive growth.
How do I begin the onboarding process for your business process outsourcing?
Details regarding the exact onboarding steps and initial consultation process are currently unavailable online. We strictly tailor our back-office tasks to your needs, but specific kickoff phases must be clarified. A structured implementation ensures we smoothly transition your operations.
How much do your business process outsourcing services generally cost?
Our business outsourcing services are designed specifically to reduce your overall operational costs. We provide tailored solutions to match your exact needs, dictating the final pricing.
How quickly can your team take over our customer support operations?
Exact deployment timelines and specific implementation schedules are not found on the current website. Implementation speed depends heavily on the technical complexity of the BPO services being outsourced. A rapid deployment ensures you start seeing improved efficiency and reduced costs.
How do you ensure our sensitive business data remains secure offshore?
Protecting your corporate information is a highly critical component of providing reliable BPO services. Strict data privacy measures are absolutely necessary when handling core back-office tasks.