Eicra Soft Ltd provides real time media monitoring is suited for small businesses & large enterprises for track keywords, sentiment, vitality, reach, influencers and more across all Social Media.
We check your pages for images or videos that may be offensive in nature, so that moderators may flag or remove them.
Texts and comments made by users are monitored and moderated to check whether all posts are appropriate.
Any queries, complaints, negative connotations, threats aimed at your brand are all responded to accordingly by moderators.
Our moderators can block players displaying threatening or trolling behaviors, breaking the rules of the games, harassing other players, etc we offer.
Users on your site may not be legitimate. Bots and fake accounts may promote advertisement scams. Our moderators can detect and remove these.
Moderators can analyze, receive feedback on, and generally manage your online advertisement campaigns to run smoother and without disruptions.
User activities on your webpage may reflect on your brand image. Therefore it can be detrimental to have users posting content that may be offensive, gory, pornographic, promoting their own businesses or scams, etc. Leaving these unchecked would deter legitimate users. Our moderators can pick out unwanted content from all user activities such as comments, texts, feedbacks, reviews, forum or product postings, etc. We can then remove them, keeping your brand image safe.
Our moderators can check most popular social platforms for mentions to your brand name. They can then pick out the context of the name’s usage and respond accordingly. Any slander or breach of rights can immediately be addressed as such before they cause much damage. As an aside to this, our moderators are also going to come across genuine complaints or queries by your customers, and are adept at handling such interactions with the help of social media monitoring tools.
Page Content Quality
Social Media Evaluations
Our moderators ensure all your products are accurately listed, and check the general quality of the site for mistakes, typos, etc. More importantly, they'll monitor and react to any online activity that may disrupt proper sales, including fake profiles, ”˜trolling' feedback, etc.
Any unwanted or malicious content from your website, including defacements and screening for security hazards such as compromised plugins, links that redirect to malicious sites, etc are fixed or removed accordingly.
Our moderators vigilantly guard your educational site for anything that may be disruptive to your online learning environment, keeping it safe and comfortable for the students.
Our forum moderators will keep your community informed and engaged, while simultaneously screening for inappropriate content or behavior from its users, and take necessary actions accordingly.
Eicra Soft Ltd. employs highly trained, well-mannered individuals with expertise in interacting with internet denizens, and are usually active on multiple online communities. This helps them understand the needs of the online social space, and also to identify negative behavior quickly. Our moderators respond fast and effectively while preserving the good will of the brand.
We employ the latest and advanced technologies and softwares to ensure we are able to serve your business to the best of our abilities. We are capable of detecting and screening all sorts of online content extremely fast and for cheap affordable prices.
We provide our services in Bangla, English and are familiar with most forms of “netspeak” in both languages.
Content moderation is an extremely time consuming, but highly essential service to protect your online space and engage your customers. As a business grows, it will find more and more instances of its name being mentioned all over the internet. It is important to address these mentions, as having too many enquiries go unanswered will be detrimental to the brand’s reputation.
Eicra.com takes the highest efforts necessary to ensure all moderation actions taken are unbiased, fair and are not disruptive of your normal business practices.
A crucial aspect of setting up moderation for your site is setting the policies required. What sort of content is inappropriate, how lenient the moderation actions should be, identifying various scenarios and how the moderators may react to them are all parts of the policy making system. We offer our services to guide you through this process so that you can make the most use out of our moderators, catered perfectly to your needs.
Our detection process employs AI-technologies and machine learning to flag texts, multimedia contents, user posts, etc. which are then passed to human moderators for review, minimizing false positives greatly.
Sometimes users may feel victimized by the actions of a moderator, or unfairly accuse moderators for their actions. All our moderators are trained to scrutinize and review all content and create reports on all actions taken on behalf of the business. This ensures transparency and keeps evidence of all the moderator’s actions being taken according to the business’s set policies.
We prefer reactive moderation where our users have the responsibility to flag and react to the content which is displayed to them in real-time. If the members think the content to be offensive or undesirable, they can respond accordingly and report it if necessary. A report button is usually located next to any public part of content and users can use this option to flag everything which falls outside the community’s guidelines.
Generally or most of the Companies and brands spend $72,000 yearly on average in generating quality and professional user-generated content. Eicra.com is trying to provide cost-effective and trustworthy solutions.
Eicra.com is open to give you a Facility Tour. One important factor in ensuring the success of your brand is making sure that your image moderation team is totally satisfied with our work environment. Therefore, we make sure to tour the facilities to our clients.
Your platforms or site can profit much from Eicra.com’s moderation services, as our highly experienced team are proficient in giving users a great experience while controlling the forums live and active. It’s in our deep-rooted responsibility to keep the content clean and our skilled employees speaks on our behalf
Generally, User-generated content is often time-sensitive. Hiring it to its highest potential means getting on it fast before the moment passes. Have a user-generated content moderation partner like us that recognizes this is crucial. The last thing you need is your UGC seeming like it is behind the curve because your moderators took too long to do their job.
With the proficient services of Human moderation and technology, Our company work in Real-time correcting, fixing and perfecting everything, so that you can always count on Eicra.com’s annotators. Moreover, our annotators’ moderate Multilingual content moderation services through all-in-one user-generated, influencer, and short-form video content platform in real-time by leveraging our customized AI models.