PROPERTY RENTAL APP FAQ

General FAQ

Yes, as long as your order was made within 30 Days you are fully entitled to request a refund with No Questions Asked!.

If you wish to remove the "powered by" link from one installation of Eicra's product you should purchase the copyright removal license.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.

Unfortunately we do not provide custom development. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as opposed to spending the majority of our time focusing on product modifications. However, you will find that our code is of very high quality.

If you were to hire a skilled, local developer they should be able to make any modifications you need in order for our product to satisfy your project requirements.

Absolutely, We love customer input, ideas, and suggestions. You can Submit a Ticket or our Eicra Forum

The entire web application is developed under PHP MY-SQL platform using ZEND framework. The source coded in Encoded which is not human readable to edit/ modify. The core business logic is not changeable but you will full freedom to customize the design theme. If you a web developer or hire a web developer you should be able to develop new module as you need.

We do allow 100% freedom to customize your design (layout / theme) based on your likings. Since the entire product has been develop under CMS concept , you will enjoy full freedom of changing design css, javascript, phtml, image as per desire. Furthermore you can hire us to customize the design for you at a cost of USD $145 only. If you want us to hire for this changes, please add "Theme Customization" module with the cart when ordered ".

The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.

Our Script installation wizard gets you up and running quickly through Step by Step Instructions

While it's easy enough to set up yourself, if you would prefer us for professional installation and configured by our developers, you can order our "Installation Service" when you purchase the product and we will install the script for you. If you want us to install, please make sure you provide us the FTP and Mysql login credentials (Preferably hosting Control panel access). We will require the ability to remotely connect to your web server and database server.

We accept both cheque, Western Union and direct wire transfers. For more information regarding these forms of payment, please Contact Us.

Definitely! Our vision is to create the most effective and easy user interface script that allows you to easily install the product on your server with a few clicks and without the hassle of knowing any programming language or code!

Definitely! Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and 30 Day 100% Money back gaurantee after purchase, so if you do have any problems or concerns, we can refund your purchase if you clain within the 30 days of order. Customer will periodically get the nag screen while surfing in customer’s area.

Yes, you have full freedom to choose the hosting company.
Our Product runs on PHP Mysql driven servers regardless the OS environments. You are free to host this application anywhere you like. Before hosting you have to make sure the availability of following environments:

  • PHP 5.2.8 or later
  • MySQL 5.0.x
  • mod_rewrite
  • onCube Loader version 3.3.18 or later

As long as your server supports above tools, Please be rest assured that, our application will run on your platform. Off course you are most welcome to host with us

Definitely! Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Eicra client area, where you can download your software. If you have not received your email notification, please check your spam filter or spam software has not filtered or deleted the email.

No, you do not need root access to install any Interspire product, just FTP access.

This application comes with English only by default. However, we include all of the language used on the system in a single language pack, which makes translation very simple. In addition, you can find third party language packs on our third party plugins page.

Yes, very easily! We include all of the language used on the system in a single language pack, which makes translation very simple. For more information about how to translate this script, refer to this documentation article

Absolutely. In fact, we never see or store your billing information on our servers. Your information is processed via 2checkout's secure payment gateway.

Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote.

Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote.

Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote.

We do offer a Reseller Program that allows certain types of companies to resell all of Eicra Web Script to their clients. If you qualify, you will receive 20% off each purchase you make on behalf of your clients. Even if you don't qualify for the Reseller Pogram, you sign up for an affiliate account you will be entitled to a 15% commission for every customer you refer to purchase our product through our website. The affiliate account signup is available here

The support and maintenance package includes:

Access to official email support.
If you have a problem, email support@eicra.com and we will try to help you.

Access to all major product versions released while the subscription is valid.
Major versions have a two-digit release number (x.x). Thus release 3.0 is a major release, as is release 3.5. Minor versions have a release number (x.x.x). Release 3.0.1 is a minor release.
Even when your upgrade and support package runs out, you can still upgrade minor releases for your major release.



The first year of support and maintenance package is free. When it expires and you want support, or want to upgrade to a new version, you will need to renew your subscription. Price depends upon the license you have purchased.