HOTEL BOOKING SYSTEM FAQ

Yes, We understand every users needs in today's internet experience which is not powered by single language anymore. Our Travel Agent Solutions come with multi-lingual features that let you use as many languages on your website as you wish. You can add as many translated version of your website online as you like without compromising on SEO features.

Unfortunately it doesn't have this feature yet. The only good news for you is, this features remains on our wish list which is expected to be included version 2.0.

Yes, you can use your custom API. For adding custom 3rd party API, our default ordering system may be usable. If you want us to setup custom API with this system, this might cost additionally. You can open a ticket to quote for integrating custom API with details documentation.

Yes, you can use your custom API. For adding custom 3rd party API, our default ordering system may be usable. If you want us to setup custom API with this system, this might cost additionally. You can open a ticket to quote for integrating custom API with details documentation.

Yes, your potential customer can pay online. Presently we are supporting Paypal and 2Co payment gateway. We are in the process of adding more payment gateways in near futures.

Yes, you can use your custom API. For adding custom 3rd party API, our default ordering system may be usable. If you want us to setup custom API with this system, this might cost additionally. You can open a ticket to quote for integrating custom API with details documentation.

In PhpHolidays functionalities are built on the concept of the end-user and simplifying the operational tasks is the number one priority. Our inbuilt Ecommerce facilities get the job done with converting leads to sales. Payment mode like Pay Pal, 2Checkout, Credit Card, Bank Transfer and pay at pick-up are available. The task of creating invoice & bills is as easy as typing numbers into a calculator; the printable and downloadable copies of invoice are generated on the fly.

How do I join room with corresponding hotel or vice versa?

You are free to add as many rooms and hotels as you want. Since pricing demands on rooms types, we have an wonderful joining interface to join room with a hotel or vice versa which makes it simple.

ADMIN => Hotel Management => Add new room section, where you can add as many rooms as you want. Furthermore, it gives you full control of adding price, inventory, booking calendar and many more. Please create as many rooms as you want keeping in mind that, these rooms will be joined to respective hotel afterwards for booking based on the settings you will be doing here.

If you requires to update or synchronize rooms against a hotel, You can logon to ADMIN = >Hotel Management => Manage Room or ADMIN = >Hotel Management => Manage hotel. Find and click the "Chain icon" link image under the "Action" on rightmost column. This interface allows you to join a room to corresponding hotel or vice versa.

Before place order you are most welcome to take a look into our Hotel Reservation Demo

Yes, your potential customer can pay online. Presently we are supporting Paypal and 2Co payment gateway. We are in the process of adding more payment gateways in near futures.

GENERAL FAQ

Yes, as long as your order was made within 30 Days you are fully entitled to request a refund with No Questions Asked!".

If you wish to remove the "powered by" link from one installation of Eicra's product you should purchase the copyright removal license.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area.".

Unfortunately we do not provide custom development. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as opposed to spending the majority of our time focusing on product modifications. However, you will find that our code is of very high quality.

If you were to hire a skilled, local developer they should be able to make any modifications you need in order for our product to satisfy your project requirements."

Absolutely, We love customer input, ideas, and suggestions. You can Submit a Ticket or our Eicra Forum

The entire web application is developed under PHP MY-SQL platform using ZEND framework. The source coded in Encoded which is not human readable to edit/ modify. The core business logic is not changeable but you will full freedom to customize the design theme. If you a web developer or hire a web developer you should be able to develop new module as you need.

We do allow 100% freedom to customize your design (layout / theme) based on your likings. Since the entire product has been develop under CMS concept , you will enjoy full freedom of changing design css, javascript, phtml, image as per desire. Furthermore you can hire us to customize the design for you at a cost of USD $499 only. If you want us to hire for this changes, please add "Theme Customization" module with the cart when ordered ".

The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.

Please note that this does not allow you to remove or alter the our logo in the Admin Area. You can purchase this option on checkout, or at a later time from your client area."

In PhpHolidays functionalities are built on the concept of the end-user and simplifying the operational tasks is the number one priority. Our inbuilt Ecommerce facilities get the job done with converting leads to sales. Payment mode like Pay Pal, 2Checkout, Credit Card, Bank Transfer and pay at pick-up are available. The task of creating invoice & bills is as easy as typing numbers into a calculator; the printable and downloadable copies of invoice are generated on the fly.

Do you have any additional methods of payment besides credit card or PayPal?

We accept both cheque, Western Union and direct wire transfers. For more information regarding these forms of payment, please Contact Us.

Definitely! Our vision is to create the most effective and easy user interface script that allows you to easily install the product on your server with a few clicks and without the hassle of knowing any programming language or code!

If you requires to update or synchronize rooms against a hotel, You can logon to ADMIN = >Hotel Management => Manage Room or ADMIN = >Hotel Management => Manage hotel. Find and click the "Chain icon" link image under the "Action" on rightmost column. This interface allows you to join a room to corresponding hotel or vice versa.

Definitely! Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and 30 Day 100% Money back gaurantee after purchase, so if you do have any problems or concerns, we can refund your purchase if you clain within the 30 days of order. Customer will periodically get the nag screen while surfing in customer’s area.

Yes, you have full freedom to choose the hosting company.
Our Product runs on PHP Mysql driven servers regardless the OS environments. You are free to host this application anywhere you like. Before hosting you have to make sure the availability of following environments:

  • PHP 5.2.8 or later
  • MySQL 5.0.x
  • mod_rewrite
  • onCube Loader version 3.3.18 or later

As long as your server supports above tools, Please be rest assured that, our application will run on your platform. Off course you are most welcome to host with us :)

Definitely! Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Eicra client area, where you can download your software.

If you have not received your email notification, please check your spam filter or spam software has not filtered or deleted the email.

No, you do not need root access to install any Interspire product, just FTP access.

This application comes with English only by default. However, we include all of the language used on the system in a single language pack, which makes translation very simple. In addition, you can find third party language packs on our third party plugins page.

Yes, very easily! We include all of the language used on the system in a single language pack, which makes translation very simple. For more information about how to translate this script, refer to this documentation article.

Absolutely. In fact, we never see or store your billing information on our servers. Your information is processed via 2checkout's secure payment gateway.

Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote.

Yes. We offer substantial discounts for purchases that include more than five licenses. Please contact us and let us know how many licenses you need.

Yes. We offer substantial discounts for purchases that include more than five licenses. Please contact us and let us know how many licenses you need.

Yes, we can provide substantial discounts for multiple (above 05) license purchasing. Please contact us using the contact form with information on how many licenses you're interested in purchasing and whether you are purchasing on behalf of a web development firm. We will respond promptly with a price quote.

We do offer a Reseller Program that allows certain types of companies to resell all of Eicra Web Script to their clients. If you qualify, you will receive 20% off each purchase you make on behalf of your clients. Even if you don't qualify for the Reseller Pogram, you sign up for an affiliate account you will be entitled to a 15% commission for every customer you refer to purchase our product through our website. The affiliate account signup is available here.

The support and maintenance package includes:

Access to official email support.If you have a problem, email support@eicra.com and we will try to help you.
Access to all major product versions released while the subscription is valid.

Major versions have a two-digit release number (x.x). Thus release 3.0 is a major release, as is release 3.5. Minor versions have a release number (x.x.x). Release 3.0.1 is a minor release.
Even when your upgrade and support package runs out, you can still upgrade minor releases for your major release.

The first year of support and maintenance package is free. When it expires and you want support, or want to upgrade to a new version, you will need to renew your subscription. Price depends upon the license you have purchased.