We provide everything you need to deliver online training to your organisation, from content authoring and e-learning catalogues to LMS technology.We let you focus on the important stuff – delivering positive business impact – by taking care of any technical issue and delivering a rich support service that guarantees your project’s success.
It can drive your learning and development strategy – selecting the system that’s right for you is essential. We love the value Learn delivers and the return we can achieve from your investment.
In SaaS Model Support And Maintenance
Maintenance And Support
Support Service and maintenance is very important part of any system to run smoothly. In SaaS Model support and maintenance is built into the model, as the system will be run from DW cloud. Separate SLA will be signed with PIB for details support service. Here is in short.
In TOT training session, DW experts will share training materials. After Training session and comprehensive training materials, in-house team of PIB will be skilled enough in providing initial support
A Customer Relationship Manager will be assigned if something is too technical, for example: update certificate template.
Custom Support Call
However business specific agreement may be signed based on custom requirement, which may include custom report generation and 3rd party software integration.