We provide everything you need to deliver online E-learning solutions for your organisation. Our service ranges from content authorizing and e-learning catalogues to LMS technology. We let you focus on the important stuff – delivering positive business impact – by taking care of any technical issue and delivering a rich support service that guarantees your e-learning project a success.
It can drive your learning and development strategy – selecting the system that’s right for you is essential. We love the value Learn delivers and the return we can achieve from your investment.
E-Learning Solutions Support And Maintenance
Maintenance And Support
Support Service and maintenance is a very important part of any system to run smoothly. In SaaS Model support and maintenance is built through methodologies, as the system will be run from DW cloud. Separate SLA will be signed with PIB for details support service. Below we have a brief discussion on this matter.
In TOT E-learning session, DW experts will share training materials. After Training session and comprehensive training materials, in-house team of PIB will be skilled enough in providing initial support
A Customer Relationship Manager will be assigned if some issues look too critical. For example: update certificate template of your E-learning solutions platform.
Custom Support Call
However business specific agreement need to be signed based on custom requirement. This may include custom report generation and 3rd party software integration.